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Frequently Asked Questions

Store Policies and Information

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All Sales are Final

Custom Orders require ~1/2 of total cost. The deposit is non-refundable. This deposit covers the cost of purchasing fabric and material and part of my labor to create your custom design.Turn-around time for custom orders will be determined at time of initial commission. No changes can be made after construction has begun. An invoice will be sent once the commission is completed showing the amount due plus tax and shipping. When the invoice amount is received, the garment will be shipped via USPS

Sizes, approximate measurements:

short cape: CF 34", CB 34", Shoulders (across back) 26"

Narrow-short: CF 49", CB 50", Shoulders 24"

Narrow-long: CF 53", CB 54", Shoulders 24"

Wide-long: CF 54", CB 56", Shoulder 27"

Care and Cleaning of your garments

90% of fabrics are washed prior to cutting and construction, thus making your garment washable. You may also dry clean your garment. I recommend washing in cold gentle cycle, cool drier setting or hang dry. You may want to iron the garment unless you can get it out of the dryer before it wrinkles.

If you find any loose threads on your garment, do not pull on them, cut them off carefully.

What Are Cape Ties?

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Cape Ties are sewn on the inside the cape where your neck and shoulder meet. They wrap to the front of your shoulder, under your arms to the back and tie. This takes the weight of the cape off you neck and puts it on your shoulders, like a back pack. No more being choked by the neck clasp. In fact, you don;t have to have the clasp fastened to keep the cape on.

©2021 by Handcrafted By Heather. Proudly created by AKNY Media

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